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January 2003


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Investment Scams – We Won't Get Fooled Again  Investment Opportunity Cartoon
It's an odd time to be writing about investing. Many people I know don't even open their monthly brokerage statements anymore. It's too painful. Personally, I'm "hunkered down in a bomb shelter with an AK-47…" focused more on protecting what's mine than on making a fortune. But one day, the "all clear" siren will blow, and we'll surface… ready to do battle in the investment arena once again. When the future seems bright, 2% on a 12-month CD seems pretty dim. And just 3½% on a 5-year? Black as night. We used to see at least that much every month. No, we'll be back, actively investing and looking for the double-digit returns again soon enough. And the scam artists will be waiting for us. Swindlers love investment scams. All the right elements are there: big money, greed, and misinformation – everything needed to separate "investors" from their hard-earned dollars. And make no mistake: those dollars are hard-earned. No more play money. We've sweated and suffered for every dime. Here's what you need to know to keep your money safe:

The Internet: Investor's Friend? Or Foe? If you know how to do Internet research, it can be an awesome tool for investigating investment opportunities. But tech-savvy swindlers also fancy the Internet. It's their very best tool for pulling the wool over our eyes. Be very suspicious about any opportunity you first learn about online. It's all too easy for scammers to build an impressive (sham) web site, post compelling (yet phony) messages on online message boards, and blast out "investment alert" emails by the millions. Technology has made it easy for criminals to make their communications appear very real and credible. However, it is virtually impossible for investors to tell the difference between fact and fiction – based solely upon what we see on our computer screens.

Investment Newsletters. In the heyday (late 90's), over a thousand stock-picking newsletters circulated on the Internet. Many still exist, and others will surely bloom again once the markets recover. These letters appear to offer investors unbiased information about featured companies. Some charge for this information but the majority are free. Many are legitimate but some are not. Sometimes, the writers of these advisory letters will be compensated (with cash and/or securities) to "tout" the stocks of particular companies – by those in a position to profit from an increase in share price, or "bash" the stock, if a decrease is desired by the manipulators. Surprisingly, this practice is NOT always illegal, provided there is full disclosure by the writers: who paid them, how much, type of payment, etc. The unscrupulous publishers don't disclose, or they misrepresent. They hold themselves out as independent providers of unbiased information, claim they do in-depth research on the companies listed, and fabricate bogus track records of success. The bottom line is they stand to profit handsomely if their "advice" convinces investors to buy or sell particular targeted stocks. Be very wary of supposed investment "gurus."

Online Forums: Beware the "Pump and Dump." Yahoo! Message Boards, Lycos Raging Bull, Silicon Investor, and seventy more (see full listing at www.boardcentral.com) are home to thousands of active company-specific discussion boards. Sometimes known as "bulletin boards," these forums contain ongoing message "threads" contributed by individual, often anonymous writers. While some messages contain well-thought out analyses of investment opportunities, forums are not the place to make specific investment decisions. People will often pump up a company or pretend to have inside information about favorable announcements, new products, and big contracts. If they are successful in pumping up the stock price, they'll dump their holdings at a profit at the first opportunity (the classic pump & dump). You simply cannot tell who is telling the truth, and never know for certain who the writer is. Most boards permit users to hide their true identity behind online aliases. It's easy for a single individual to create multiple aliases and create the illusion of widespread interest in a thinly-traded stock.

"Investor Alert" E-mails: A.K.A. Spam. Have you ever heard of "Cal-Bay International, Inc." or its stock symbol CBYI? Well, I sure have. In the past year some %*@$*# (expletives deleted) promoter has sent me well over a thousand spam messages touting this company. By some accounts, this has been the largest stock-related spam campaign ever, with hundreds of millions of messages sent. Here's the full story if you're interested: Cal-Bay Spam. I hope I don't need to say this, but I will anyway:

Never – under any circumstances – invest based on
information you receive via unsolicited spam email!

Instead, forward it to this special email address at the Securities & Exchange Commission dedicated to stock promotion spam: [email protected].

So... You really want to invest in that company?

When it comes to manipulating information, stock scammers have the upper hand. Now that we've learned (the hard way) that even large public companies and their brand name accounting firms are capable of heinous financial misrepresentation, you must do your own due diligence on *every* substantial investment you make. Here are the new rules:

Rule #1: Never make an investment – large or small – based solely on what you read in a newsletter, a forum posting, or a web site.

Rule #2: If the investment involves a small, thinly-traded company, put your "B.S. detector" on maximum. Assume everything you hear and read is half-true at best.

Rule #3: Worst case scenarios happen. We used to go lightly over the "Risk Factors" section of the offering. Can't do that anymore. If you can't live with the WCS, don't invest.

Rule #4: Ask tough questions. It's a buyer's market right now. People trying to raise funds are having an incredibly tough time. Unfortunately, that desperation can lead some to bend the truth. Your best defense is to ask tough, direct questions – and verify every answer you get. Here's a good list, prepared by the SEC, to get you started: Questions You Should Ask About Your Investments… and What To Do If You Run Into Problems.

Rule #5: Be prepared to dig deep. Get financial statements and analyze them yourself. Personally verify any claims regarding new contracts or product releases. Contact major customers and ask if they really buy from the company. Call key vendors and ask about their relationship to the firm. Finally, and most importantly, do an in depth background check on the major players at the company. Make absolutely certain they are who they claim to be… and that they've "been there and done that" (which means: they've made real money for other investors before – and are ready to do it again for you).

Rule #6: Check EDGAR. Most public companies are registered with the SEC and file quarterly/annual financial statements. These reports are archived in the EDGAR database and are available for review at no charge to you. You should also check with your state securities commission for additional company information, and the NASD to check for any disciplinary actions filed against the broker or promoter.
 

Off-shore Fraud. If the investment involves off-shore entities, you must be extra vigilant against a possible scam. If you get ripped-off, you'll have little recourse. The SEC and U.S. law enforcement agencies will generally not investigate and prosecute foreign frauds. The bad guys know this and act more boldly than they would in a domestic swindle.

Promissory Note Scams. Promissory notes are typically issued to raise money in the form of corporate debt. Promissory note scams have recently targeted affluent older people, who traditionally viewed them as safe, lucrative investments. Like a bond (but less regulated and structured), the note is an agreement stating the company will pay back the amount invested, plus interest, over a period of time. However, promissory notes are institutional investments, and are not typically sold to individual investors. Those that are promoted to individuals often turn out to be scams. The "investor" receives a very official-looking promissory note certificate, complete with gold embossed seals, etc. Even if the note is real, there's often no collateral behind it, and victims usually end up losing all of their investment. Be aware these notes are sometimes sold by life insurance agents, who are enticed by high commissions and the mistaken belief they don't need to be licensed to sell them.

If there's a common thread to all investment cons and scams it's this: the promise of large financial rewards at low risk. However, one of the iron laws of investing is the relationship between risk and reward. The higher the potential return on investment, the higher the risk of default or loss. The marketplace is very good at establishing norms for legitimate transactions. However, con artists will try to convince you that, "This one is different," and dangle a "risk-free, high-yield" opportunity. Uh, huh. Right. If it sounds too good to be true…


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Answer Line Question Mark

The Answer Line

I'll do my best to answer your business and marketing questions. Please send them to me at [email protected].

Reader's Question: I need to send out a sales letter. How do I create one that won't end up in the reader's "round file?" Help!

Great question. If you've got something to sell or promote (and who doesn't?) a paper and ink sales letter package is going to be one of the most powerful and cost-effective marketing devices you can deploy. Even though we're living in the age of the Internet, the plain old fashioned sales letter hasn't gone away. Not by a long shot. Some say their sales letters are pulling better than ever. What's happened is that postal volume has gone down. Most likely, you're receiving fewer personally addressed letters these days, so when you get one that looks like it was individually mailed to you, it stands out and makes a bigger impact.

Here's a mini-tutorial on creating a great letter package that'll generate sales leads, open doors, collect money, or help close deals. There are five or more elements to the traditional sales letter: (1) the letter itself, (2) a reply card, (3) a reply envelope, (4) a "brochure," and (5) the outer envelope.

The most important element is the letter – by far. A letter is a personal conversation between you and the reader. No matter if you're sending out one or one million letters, write it like you were writing to your best friend, telling him or her about the wonderful product or service you've just discovered. Write about how it's going to benefit the reader (save money, reduce effort, protect assets, enhance the home or workplace, prevent problems, etc.). Explain why it's different and better. Back up what you say with proof (certifications, article references, testimonials, etc.). Build value. Make a clear and compelling offer. Ask for a specific response. These are the fundamentals of a great sales letter.

The letter does the selling. Everything else in your letter package just exists to support the sale. For example: the reply card. In a traditional "mail order" sales letter package, this is an order card, with the offer restated, blanks for name, address, etc., and return instructions. You're probably not doing mail order, but it may be worthwhile to include some sort of reply card in the package, even if it just contains your telephone number and/or link to your web site, along with a summary of your offer. A business card with a handwritten note on the back can often serve well in this role. In the old days, most people wrote a check and put it in the reply envelope – then waited "four to six weeks for delivery." How quaint! These days, people call a toll-free number or go online to order, and then expect to receive their package by FEDEX the next morning. Therefore, you're pretty safe skipping the reply envelope.

In my opinion, brochures are overrated for most businesses (with some exceptions, like travel destinations and highly visual trades). A brochure can often be omitted – if you've got a great letter. I realize this runs counter to the conventional wisdom, where most of the effort and budget goes into design and production of a glitzy full-color brochure… that nobody reads.

Your last major element is the outer envelope. The more your envelope looks like a secretary individually typed it, the better. Unless you have an existing business relationship with the reader, you'll probably get a better response with just your typed name and return address rather than a logo envelope. And unless you're very good at writing "teaser copy" (the headline-like "kicker" on the envelope), don't include it at all. Under no circumstances use labels for the recipient or return address. People open their mail over a garbage can and they're itching for a reason to save the effort of opening the envelope. A label screams, "Toss me."

Of course, you can hire professionals to help with your mailing project. However, nobody knows your products and services better than you, or has a more direct connection with your customers and potential customers than you. Therefore, even if you delegate the production elements, there's no substitute for your creative direction.


Dilbert Wally Junk Mail Cartoon


Save The Date Calendar

Save The Date

Mark your calendar. The date: Thursday, February 27th, 2003. The time: 8 AM to 10 AM. The place: Milleridge Inn, Jericho, NY.

Please save the date and plan to join me for a business breakfast seminar. I'm teaming up with two other great speakers and we're planning a terrific morning program. No charge for Urbach Letter subscribers; you'll attend as my guest. Details to follow shortly.


Wrap-Up

That's all for this month. I'll be back in February with more. Please feel free to drop me a note with feedback, suggestions, or attaboys. I'm very reachable at [email protected]

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(c) Copyright 2003 Victor Urbach

In this Issue
Investment Scams
Tell A Friend About The Urbach Letter
The Answer Line
Cool Thing of the Month: The Voice-It
Four Hot Links
Fat Makes You Fat
Wall Street Vocabulary
Wanted: Ice Scraper
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Cool Thing of the Month

Voice-It VT-300

The Voice-It
You've got a hands-free cell phone kit in your car. Great. But when you're driving down the road and someone starts giving you detailed information... phone numbers, addresses, account numbers, dates, prices… are you going to try and write all that down at sixty miles an hour? That's a bad idea.

Here's a good one: get a Voice-It… a tiny solid-state recording device that clips on to your sun visor. Push one button and record up to six minutes of detailed notes. Push another to play back. It's like a mini-tape recorder, but with no tapes to jam or degrade. You may have seen other digital mini-recorders. Most are too complicated, big, and expensive for what you really need: to simply jot some verbal notes while you're barreling down the highway. With just a few essential (tactile) buttons, the Voice-It is easy to use without looking at it. About the size of a credit card and only half an inch thick, it won't block your vision. There are several models but I prefer the VT-300, which uses a single AAA battery. The price is right at $47. There's a cheaper, thinner model (the VT-90) but it uses four expensive button batteries and the sound quality isn't as good. The Voice-It is one of those rare little technology items that enhances your life instead of complicating it.


Four Links Worth Clicking

Hoovers.com One of my first stops when researching a new company. You'll find complete financials plus info on officers, competitors, contacts, news and analysis, industry profiles, and a lot more.
UrbanLegends.com Outrageous stories spread like wildfire on the Internet. Well-meaning friends and co-workers forward 'em to you: "Warning! Seven women have died after smelling a free perfume sample mailed to them..." "Netscape and AOL have recently merged..." "Shark attacks helicopter..." Separate fact from fiction here. (And please don't forward stories or warnings unless you check them out first.)
Merck Manual The famous Merck Manual is now available online. A good place to begin your research on nearly any medical ailment. The interactive version is fast and easy to use, and the information is very straight-forward.
SoYouWanna.com Teaches you how to do all the things nobody taught you in school: throw a bachelor party, get a pet ferret, choose a therapist, buy a DVD player, brew your own beer, and hundreds more.


Fat Makes You Fat
Or does it? Seems like there's a different story about fat in our diet in the news every week. Makes it very hard to know what you should or shouldn't eat. First it was low-fat everything. People mistakenly believed they could lose weight and stay healthy by avoiding fat in their diet – even while eating too many calories and not burning them off with exercise. Later, the high-fat high-protein "carb-o-phobic" diets like Atkins and Zone became popular. However, those diets have some disturbing health aspects. Like so many things in life, I believe the middle path is best: eating a moderate amount of healthy fats in a balanced diet. But what's a healthy fat? By now, you know that all fats are not created equal. There are three major kinds:

  • Saturated fats are mostly found in animal products: meat, whole milk, butter, and cheese. However, some tropical oils like coconut and palm are also high in saturated fat. You should probably avoid ingesting too much sat fat. There is good scientific evidence that a diet high in saturated fat can increase your risk of cancer and heart disease.

  • Monounsaturated fats are found in olive oil, canola oil, nuts, and avocados. Cultures with native diets high in monounsaturated fats (especially olive oil) experience a much lower rate of heart disease and cancer than those with food intakes high in saturated fat.

  • Polyunsaturated fats are found in sunflower seeds, soybeans, sesame seeds, corn oil, and in cold-water fish such as salmon. Like the monounsaturated, polyunsaturated fatty acids help reduce LDL (bad) blood cholesterol levels, and should be part of most healthy diets.

You may have heard about a fourth kind of fat: trans-fats. These are commonly found in commercially prepared baked goods and snack foods, and also in deep-fried foods. Look for "partially-hydrogenated" something or other on the label. Food manufacturers like hydrogenated oils because they stay solid at room temperature and help preserve food (and they're cheap). It was thought at one time they were a good alternative to solid animal fats like lard and butter. However, trans-fats are bad news. They behave like saturated fats in the body (or worse), and can lead to coronary artery disease and other serious problems.

OK. It seems pretty simple, right? Avoid saturated and trans-fats, and substitute monounsaturated and/or polyunsaturated fats for good health. We're almost there, but there's more… Recent research has shown that good nutrition is contingent upon a balance between two types of polyunsaturated fats known as linolenic (Omega-6) and alpha-linolenic (Omega-3) fatty acids. In America, the ratio is 20:1 (Omega-6/Omega-3), whereas in other countries with lower rates of "modern" diseases, the ratio ranges from 5:1 to 10:1. This imbalance is now being linked to many serious conditions, including cancer, heart disease, and even arthritis. Omega-6 is found in corn, safflower, sunflower, and cottonseed oils. However, you can still consume those otherwise-healthy fats as long as you balance them with a few servings of Omega-3's each week. Fatty fish, canola oil, flaxseed, and walnuts are good sources of Omega-3 fatty acids.

Instead of trying to cut all fat out of your diet (which can create health problems and lead to extreme hunger), just reduce your consumption of saturated and trans-fats. Include a moderate amount of healthy mono and polyunsaturated fats, and get enough Omega-3. It's easier than you think. Just read the labels.


Wall Street Vocabulary

BULL MARKET: A random market movement causing an investor to mistake himself for a financial genius.

MOMENTUM INVESTING: The fine art of buying high and selling low.

VALUE INVESTING: The art of buying low and selling lower.

P/E RATIO: The percentage of investors wetting their pants as the market crashes.

CEO: Chief Embezzlement Officer.

CFO: Corporate Fraud Officer.

EPS: Eventual Prison Sentence.

STANDARD & POOR: Your life in a nutshell.

STOCK SPLIT: When your ex-spouse and his/her lawyer split your assets equally between themselves.

CASH FLOW: The movement your money makes as it disappears down the toilet.

EBIT: Earnings Before Irregularities and Tampering.
 


Borrow Your Ice Scraper?

Really Iced-up Car

 


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